Privacy Policy

This Privacy Policy outlines how Pack & Go (referred to as "the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our site or otherwise interact with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, with the "Last updated" date updated accordingly.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from various sources as set out below. The information we collect and how we use it will depend on how you interact with us.

In addition to the specific uses outlined below, we may use information we collect to communicate with you, improve our services, comply with legal obligations, and protect or defend the services, our rights, and the rights of our users.

What Personal Information We Collect

"Personal information" refers to information that identifies, relates to, or can be linked with you. The following sections describe the types of personal information we collect.

Information We Collect Directly from You
This includes information you provide to us directly via our Services such as:

Contact details: Your name, address, phone number, and email address.
Order information: Your billing address, shipping address, payment confirmation, and other related order details.
Account information: Usernames, passwords, security questions, and other details related to account security.
Customer support information: Information provided when you contact us or interact with customer support.

Information We Collect About Your Usage
We may also collect automatic data about your interactions with the Services ("Usage Data"), such as:

Device information, browser data, IP address, network information, and other technical details about how you access and use our Site.

Information We Obtain from Third Parties
We may obtain information from third-party service providers such as payment processors, vendors, and other partners. For example:

Payment processors: Collect payment information like credit/debit card details and billing address to process payments.
Marketing partners: Information used to improve and personalize advertisements.

How We Use Your Personal Information

We use your personal information to provide you with our Services, including:

Providing Products and Services: We use your information to process orders, fulfill transactions, and provide customer support.
Marketing and Advertising: We may use your personal information to send promotional communications, tailored advertisements, and marketing materials.
Security and Fraud Prevention: We use personal information to detect fraud, protect against malicious activities, and maintain the security of our services.
Customer Communication: We communicate with you regarding your order, account, promotions, or support requests.

Cookies

We use cookies and similar technologies to enhance your experience on our site, collect data for analytics, and show tailored advertisements. You can manage cookie preferences through your browser settings. However, blocking cookies may affect your experience on our site.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for various reasons, such as:

Service providers: Vendors who process payments, manage customer service, or perform other services on our behalf.
Business and marketing partners: To help us advertise and promote our products to you.
Legal and security obligations: To comply with legal obligations, respond to subpoenas, or protect our rights.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to request its deletion.

Security and Retention of Your Information

We take the security of your information seriously and employ reasonable measures to protect it. However, please note that no method of data transmission or storage is completely secure, and we cannot guarantee perfect security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and reporting obligations.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Right to Access: Request access to the personal information we hold about you.
Right to Delete: Request the deletion of your personal information.
Right to Correct: Request corrections to any inaccurate information.
Right of Portability: Request a copy of your data in a portable format.
Restriction of Processing: Request restrictions on how we use your data.
Withdrawal of Consent: Withdraw your consent to processing your data if we rely on consent.

To exercise these rights, please contact us using the details provided below.

Contact Us

If you have any questions or concerns about this Privacy Policy or would like to exercise any of your rights, please contact us at:

Email: info@pckxgo.com
Phone: +1 814-650-6323
Address: 5343 6th St, Zephyrhills, FL 33542

We will respond to your request in a timely manner in accordance with applicable laws.